There are several success factors to consider when implementing BPM in government agencies. After securing the budget needed for implementation and determining the malaysia business email list scope of the processes, government agencies should ask themselves the following questions:
What are your most critical processes?
How many of them are human-centered as opposed to system-centered?
What are your scalability requirements for number of processes, number of sites and geographic deployment?
How complex is your IT infrastructure? What platforms do you need to interact with to be successful? Is implementing a service-oriented architecture part of your overall strategy?
What are your short-term versus long-term process needs?
Additionally, government agencies should choose a BPM platform based on the scope of their processes. The BPM platform they choose should be able to.
