Zhu Xiaojing said: Trust is not a one-way commitment, but a consensus among multiple parties. Trust is not only a rational process, but also a long-term, profound emotional and psychological construction process. lithuania whatsapp number data 5 million trust requires time to settle. It is not a completed tense, but an ever-present ongoing tense.
So, thinking about 2025, or even 2035, what should we think about?
03
How to change without changing?
But there seems to be a logic between change and constancy. How does change fit in with long-termism? There must be a way.
Obviously, we cannot regard mechanical repetition as persistence, and then move ourselves repeatedly on low-level repetition.
Today's retail industry should make several choices:
(1) Always put insiders first
At present, with the example of Pangdonglai, we can basically say clearly that a retail company that does not address the long-term satisfaction of its employees will never have long-term results; greedy entrepreneurs will never have long-term returns.
Some people may say, is it possible that employees have to work harder and receive lower wages first, and then get a raise when the company does better?
It's very difficult, the era should have passed that stage! From the perspective of retail input-output logic, employee welfare benefits have become the starting point of new business. From the current social reality, matching the labor intensity and working hours, the income of supermarket employees is often the lowest. If employees are unwilling to work or treat customers with cold violence, the company cannot have a great future.
Today, the criteria for evaluating companies are changing from who has a larger scale to who is stronger, has a higher profit margin, has happier employees, and thus has higher quality.
Only when employees and internal teams are excellent, and they put customers first, identify customer changes, and meet customer needs, can they have a long-term foundation.
