Tawk Vs Kommunicate- When to Choose What?

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Manage all your queries at one place, and use Templated quick replies to save yourself the effort of construing smart responses in a short time. It also lets you build intelligent FAQs to help navigate your visitors towards the exact solution they are looking for. Now, build a self-serve knowledge base for introverts who like to research on their own.

Effectual Live Chats help fasten the process of converting leads into customers by answering their doubts on products & pricing. It is a low friction way of contacting the support team, understanding their product, and buying from the brand. Remember, the better their experience, the more likely they are going to buy from you!

Take your customer service Experience a notch higher
We hope this blog really helped you understand the 5 types of advertising data customer services, and decide which one is the best for your business.

To learn more about customer success and Kommunicate, stay tuned & keep checking this space! In this article, we’ll look at Tawk.to and Kommunicate to understand how these tools can build better relationships with your audiences by offering 24/7 customer service and serving up the right message at the right time.

Tawk.to offer a live chat service since 2013 focussed on creating an ecosystem of customer communication. On the other hand, Kommunicate has been a little late entrant known to pioneer the ecosystem of hybrid communication since 2017. The focus for us is to create an infrastructure that can have personalized engagement and communication processes.

Kommunicate is a recent addition to the league which primarily focuses on building intelligent infrastructure for personalized engagement and query handling.