How to combine BPM and RPA
Posted: Mon Dec 23, 2024 8:22 am
Many organizations have achieved some automation through the use of a single digital technology, such as business process management (BPM) software or robotic process automation (RPA) . Yet when it comes to achieving digital transformation, companies must expand their efforts to implement a mix of automation technologies, a concept Gartner calls “ hyperautomation .”
According to Gartner, hyperautomation is the next big phase of digital transformation, as many organizations that are failing to scale their automation efforts rely on too few automation technologies and/or fail to integrate them.
The tools of the trade for hyperautomation can be found in Gartner’s DigitalOps Toolbox , which includes both RPA and BPM software. Both technologies form the foundation of many automation strategies and are essential to helping organizations achieve digital transformation.
What is APR?
Gartner defines robotic process automation (RPA) as "a productivity tool that allows a user to configure one or more scripts (which some vendors call "bots") to activate keystrokes in an automated manner. The result is that bots can be used to mimic or emulate selected tasks (transaction steps) in an overall business or IT process."
More and more organizations are adopting RPA technologies to address the unprecedented challenges created by the COVID-19 pandemic. According to Fabrizio Biscotti, research vice president at Gartner, “The primary driver of RPA projects is their ability to improve process quality, speed, and productivity, each of which is increasingly important as organizations attempt to meet cost-cutting demands during the COVID-19 era.” Despite the economic pressures caused by the pandemic, Gartner estimates that RPA software revenue will reach $1.89 billion in 2021 , a 19.5% increase over 2020.
What is BPM?
Business process management (BPM) is a discipline used to discover, analyze, design, optimize, and automate business processes. To simplify and improve BPM techniques, organizations commonly use BPM software. Some of the common features of BPM software include:
Ability to graphically model business processes or rules.
A repository for managing modeling metadata.
A process execution engine.
Gartner recognizes three types of BPM platforms, “core BPM platforms, business process management suites (BPMS) , and intelligent business process management oman mobile number suites (iBPMS).” Of these three types, an IBPMS is the most advanced, extending the capabilities of BPM software with features such as predictive analytics, process intelligence, low-code tools, and superior integration with third-party applications.
The global BPM market is growing rapidly. It is expected to reach $4.7 billion by 2027 with a CAGR of 5.1% between 2020 and 2027.
The benefits of combining BPM and RPA
BPM and RPA technologies are often considered mutually exclusive. While there are many differences between BPM and RPA , the combination of these two technologies also offers a wide range of benefits:
1. Boosts employee productivity
RPA technologies automate repetitive and time-consuming human tasks. Since employees no longer need to spend most of their days performing mundane tasks, they can focus on higher-value tasks, such as those involving creativity or working with customers. This improves employee morale and job satisfaction, and ultimately boosts productivity.
According to Gartner, hyperautomation is the next big phase of digital transformation, as many organizations that are failing to scale their automation efforts rely on too few automation technologies and/or fail to integrate them.
The tools of the trade for hyperautomation can be found in Gartner’s DigitalOps Toolbox , which includes both RPA and BPM software. Both technologies form the foundation of many automation strategies and are essential to helping organizations achieve digital transformation.
What is APR?
Gartner defines robotic process automation (RPA) as "a productivity tool that allows a user to configure one or more scripts (which some vendors call "bots") to activate keystrokes in an automated manner. The result is that bots can be used to mimic or emulate selected tasks (transaction steps) in an overall business or IT process."
More and more organizations are adopting RPA technologies to address the unprecedented challenges created by the COVID-19 pandemic. According to Fabrizio Biscotti, research vice president at Gartner, “The primary driver of RPA projects is their ability to improve process quality, speed, and productivity, each of which is increasingly important as organizations attempt to meet cost-cutting demands during the COVID-19 era.” Despite the economic pressures caused by the pandemic, Gartner estimates that RPA software revenue will reach $1.89 billion in 2021 , a 19.5% increase over 2020.
What is BPM?
Business process management (BPM) is a discipline used to discover, analyze, design, optimize, and automate business processes. To simplify and improve BPM techniques, organizations commonly use BPM software. Some of the common features of BPM software include:
Ability to graphically model business processes or rules.
A repository for managing modeling metadata.
A process execution engine.
Gartner recognizes three types of BPM platforms, “core BPM platforms, business process management suites (BPMS) , and intelligent business process management oman mobile number suites (iBPMS).” Of these three types, an IBPMS is the most advanced, extending the capabilities of BPM software with features such as predictive analytics, process intelligence, low-code tools, and superior integration with third-party applications.
The global BPM market is growing rapidly. It is expected to reach $4.7 billion by 2027 with a CAGR of 5.1% between 2020 and 2027.
The benefits of combining BPM and RPA
BPM and RPA technologies are often considered mutually exclusive. While there are many differences between BPM and RPA , the combination of these two technologies also offers a wide range of benefits:
1. Boosts employee productivity
RPA technologies automate repetitive and time-consuming human tasks. Since employees no longer need to spend most of their days performing mundane tasks, they can focus on higher-value tasks, such as those involving creativity or working with customers. This improves employee morale and job satisfaction, and ultimately boosts productivity.