The pace at which the pandemic has spread across the world and impacted our economies as well was already unprecedented. While many IT departments had the luxury of time before COVID, that is no longer the case today. Initiatives need to be scaled in weeks, not years.
Any business that wants to survive in our current environment has had to quickly transition its physical channels to the digital space. Food and grocery delivery servers have had to go contactless. None of these types of processes could have been changed quickly without the help of automation and RPA.
What does this mean? It means it’s time to act. Almost uk phone number list overnight, businesses have had to digitize in many ways. And, digital channels are now the primary channels for sales and productivity. The pandemic has changed customer behavior in ways that are likely to last.
Even as local economies begin to reopen, more companies can keep their remote workers as is and reduce construction and installation costs. So where do automation and RPA come in? Read on to learn more.
Automation and Crisis Mitigation
Businesses that have already deployed automation processes will have had an easier time managing productivity, addressing overwhelmed customer support centers, ensuring back-office automation is in place, transitioning their team members to remote work, and optimizing supply chains.
Additionally, public health center organizations that have implemented automation will have had an easier time distributing funds to those in need, distributing food, and ensuring public health data is up to date.
For schools, they can use automation to distribute needed resources, automate class schedules, and automate bulk licensing for collaboration software.
