Your brand’s social media profiles are a great way to get customer feedback. From Facebook to Instagram and beyond, these channels offer a variety of strategies to get quality feedback from your loyal fans.
On Instagram, you can use the Stories feature to country wise email marketing database poll your audience on various topics. Facebook and Twitter have similar features!
If you want to post on your feed, be sure to disguise your intentions in the form of fun posts to gather feedback, such as asking your followers to vote on your next product or offering.
However, with social media, remember that posts are public, so if a customer decides to post a negative response, you need to be prepared to respond as necessary.
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