A useful tip: start the onboarding checklist with two tasks that are already marked as completed (before the user even starts working). This will give the client the excitement to complete all the remaining items. Examples of “crossed out” tasks include:
register on the site;
fill out the profile;
View the first product tour.
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This method can be compared to a game in which players receive some "achievements" for completing the next task. Often the process of accumulating bonuses draws the client in "head over heels".
To keep users interested and motivated for a long time, you need to regularly notify them about available achievements and goals, as well as provide an opportunity to fight for the "achievement" you like. In addition, it is important to help the client track progress and congratulate them on new victories.
Make the adaptation process cyclical
Constant and continuous onboarding is a great tool that helps improve communication with users. It also provides an opportunity to constantly remind about the value of the product. This method allows customers to understand all the nuances of working with the service and master all its capabilities.
Don't bother the user with something he already knows how to do. It's better to constantly tell about updates (in chat or via email newsletter).
Pop-up windows may also contain reminders of features that have not been used for a long period of time.
