Sales Navigator offers chat support which you can access directly from your homepage. You simply have to give a brief description of your issue and click on “Chat Now”. Bear in mind you need to be signed into your Sales Navigator account.
Sales Insights offers support by clicking on “Contact us” at the bottom of the page.Don't forget, that this service will be discontinued as from December 31st.
LinkedIn Learning requires you to sign into your account and find “Help” on your homepage.
LinkedIn Learning page
LinkedIn Talent Insights
LinkedIn Talent Hub
If you're an impatient person or a “do it yourself” kind of mobile number list person, LinkedIn's Help Center is probably the best place for you.
You can access the recommended topics, where you will find help articles on common issues that other users have faced.
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If your problem persists or you do not find answers to your particular issue, then you can send your ticket to LinkedIn's support team.
How long can a response take?
LinkedIn is said to be very good about getting back once you've contacted a current human from the support team
Typically, queries take between 24-48 hours to be responded to.
Although LinkedIn prides itself in having quick responses (including live chat for Sales Navigator), many users state that the support team is unresponsive, but you can eventually request phone support once you contact someone in the support team.
When to contact LinkedIn
Contacting LinkedIn's support team should only be done when you really need their help, otherwise, we're creating bottlenecks and saturating their inbox with small queries that can be solved easily.
There are two main problems where reaching LiknedIn's support team is absolutely necessary: