As a result of these discussions, SNK is now in iranian whatsapp advanced discussions with several companies to initiate projects on Ibexa’s Digital Experience Platform (DXP).
"They are very different from each other and aim to solve very different problems," says Kirchberger. "The fact that we are recommending Ibexa DXP as a good fit for all these different use cases shows the versatility of the solution."
"What they all love - and need - about Ibexa DXP is that the platform can consolidate their digital infrastructures. CMS, eCommerce functionality, service portals, personalization - whatever it is, Ibexa puts it all under one roof for a unified and optimal experience."
“The path to digital maturity will be unique for each company,” Kirchberger stresses. For some, this means building a PIM natively into Ibexa DXP; others want to get into e-commerce for spare parts and accessories, now or in the near future; some need to rationalise a digital estate spanning different business branches and markets into a single platform. “Ibexa DXP offers a solution for all these different problems, which is never more complex than necessary for the specific requirements of each business.”
“That’s the advantage of Ibexa’s modular architecture and tiered subscription model,” Kirchberger adds. “Companies can move at their own pace as they phase in their investment. The decision makers we speak to have immediate needs, but most also have a wish list of functionality for the future. With Ibexa DXP that future opens wide for them as their needs change.”
Kirchberger is confident that Ibexa DXP is the right technology for a broad and diverse group of B2B companies. “We feel confident about how we are moving forward with these first projects. We have only joined the Ibexa ecosystem a few months ago, but we already consider the partnership to have been a great success.”
"For two reasons. SNK's strength has always been creating unified digital experiences. It's not, now we're in the store, now we're in the service portal, now we're on the website itself. No, it's one layer, one experience. And Ibexa DXP has the same approach and is a great enabler of that.
"The last thing I want to highlight is that Ibexa is very open to our ideas. We are planning some joint marketing events for next year, preferably something a bit different from the usual webinar. And we are thinking about it together, as partners. And I can see a future where we go to Ibexa and suggest that they build this or that functionality if we feel there is a big need for it among our customers. And I know that Ibexa would be open to that.
"If we are in tune and work closely together, we instil confidence in our customers, and that is the recipe for great results," concludes Kirchberger.
