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Posted: Sat Dec 07, 2024 10:15 am
Conversational strategies, supported by various instant messaging channels, are key to overcoming some of the main drawbacks that customers face when purchasing online, such as the following:
1. High competition
There are more and more online stores every day, and therefore more dominican republic whatsapp number data 5 million competition. Customers no longer need to travel to compare prices and specifications of a product: today, everything is just a couple of clicks away. With so many e-commerce sites at hand, they will probably choose the one that best resolves their doubts and insecurities.
How to solve this problem? With a virtual assistant . the e-commerce chat or directly into any instant messaging channel, such as WhatsApp, Facebook Messenger, RCS, Apple Business Chat or Google Business Messages, among others.
Thus, thanks to chatbots developed with Artificial Intelligence (AI), you will be able to resolve your customers' queries instantly , increasing sales opportunities.
2. Logistics
Another very important factor in e-Commerce is logistics, that is, the entire shipping process, costs and order tracking.
1. High competition
There are more and more online stores every day, and therefore more dominican republic whatsapp number data 5 million competition. Customers no longer need to travel to compare prices and specifications of a product: today, everything is just a couple of clicks away. With so many e-commerce sites at hand, they will probably choose the one that best resolves their doubts and insecurities.
How to solve this problem? With a virtual assistant . the e-commerce chat or directly into any instant messaging channel, such as WhatsApp, Facebook Messenger, RCS, Apple Business Chat or Google Business Messages, among others.
Thus, thanks to chatbots developed with Artificial Intelligence (AI), you will be able to resolve your customers' queries instantly , increasing sales opportunities.
2. Logistics
Another very important factor in e-Commerce is logistics, that is, the entire shipping process, costs and order tracking.