We talk to Wojciech Kordas, Senior Business Analyst at SNI Consulting.
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Maciej Piwko,
a journalist from Laba
The work of a business analyst involves the need to manage both less and more complex projects. Some of them are new, while others have been ongoing for many years. Therefore, in order to implement the project more effectively from the production and business side, properly prepared technical documentation is necessary.
Together with our expert – Wojciech Kordas, Senior Business Analyst at SNI Consulting, we have created a short guide on how to create effective technical documentation so that it carries real knowledge and is useful for the team.
What is technical documentation used for?
Before we move on to specific tips on creating documentation list of georgia cell phone numbers it is worth answering the question of why this type of document is important and why is it created?
Documentation should describe the technical operation and parameters that will allow the implementation of the final product at a later stage. In practice, this means that the document must include descriptions of mechanics , examples of applications , and any other data that affects the use of the product .
In the case of technical documentation for IT projects, we often deal with extensive databases of information that are useful for both the business and production side of the entire undertaking. However, for the documentation to be useful, it must be created in accordance with generally accepted principles.
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Maintaining technical documentation is also extremely important in the context of independence from the "tribal knowledge" of some team members. It happens that in long-term projects, few employees still remember what was at the beginning. In a situation when they go on leave or leave the project, all work stops, because you have to find a way to obtain hard-to-reach information. However, if technical documentation is maintained reliably and correctly from the very beginning, this type of problem does not occur. Everything is in the database and you can access it at any time to obtain the necessary data.
What should technical documentation include?
Description of the design solution
Material characteristics
Information about the product's performance properties
Clearly defined conditions for the application of the implemented project
How to write good technical documentation?
Now that we know what technical documentation is and why it is created, it is time to move on to several important issues that make the document useful and fulfill its tasks. Below you will find the requirements necessary to prepare useful technical documentation. The described principles apply regardless of the industry in which you operate.
#1. Simplicity
It is very important to remember when creating technical documentation that the document will be used by both the technical team and the business side of the project . This means that industry-specific jargon, terms, and descriptions of complex mechanics must be described in a way that all people involved in the project can understand.
#2. Brevity
The purpose of technical documentation is to provide specific information . In most cases, neither technical team members nor stakeholders have time to sift through extensive documentation to find answers to their questions. However, brevity does not mean omitting important elements of the project. Documentation is not a literary form but a purely functional document. Everything in it must be described in the shortest and least complicated way possible.
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#3. Navigation option
Technical documentation for projects that have been going on for some time can be very extensive. It is therefore extremely important to provide the user with well-thought-out navigation to easily find the data they need.
The most effective way to ensure proper structure and hierarchy is to create documentation with clearly defined sections, articles and links to the most important issues . Thanks to such a structure, even in large documents it is possible to quickly obtain information without having to browse through dozens or hundreds of pages.
7 Tips to Help You Create Technical Documentation
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