Better control of logistics and customer service processes
Posted: Sat Dec 07, 2024 9:55 am
Optimized sales channels by centralizing queries, product comparison, purchasing, payments and support in one place.
Automation of interactions, especially in the initial stages through chatbots, allowing agents to focus on cases that require a higher level of attention.
Achieve a scalable sales process, facilitating the consumer journey list of czech republic whatsapp phone numbers through the Customer Journey.
There are currently tools to implement conversational commerce that allow the collection of valuable information to optimize retail in marketing and sales, such as Auronix Build. In addition, it facilitates the implementation of chatbots, omnichannel and the obtaining of valuable reports to optimize strategies.
The most common applications of conversational commerce for retail
Through the different communication channels, the entire sales cycle can be covered. In the retail sector, it is possible to use it to:
Make purchases directly from the conversation.
Resolve queries, such as opening hours or product availability.
Provide after-sales service.
Automation of interactions, especially in the initial stages through chatbots, allowing agents to focus on cases that require a higher level of attention.
Achieve a scalable sales process, facilitating the consumer journey list of czech republic whatsapp phone numbers through the Customer Journey.
There are currently tools to implement conversational commerce that allow the collection of valuable information to optimize retail in marketing and sales, such as Auronix Build. In addition, it facilitates the implementation of chatbots, omnichannel and the obtaining of valuable reports to optimize strategies.
The most common applications of conversational commerce for retail
Through the different communication channels, the entire sales cycle can be covered. In the retail sector, it is possible to use it to:
Make purchases directly from the conversation.
Resolve queries, such as opening hours or product availability.
Provide after-sales service.