What was the task?
Expanding the geographic presence
Increasing trust in the company in other regions
The MAVICH Group of Companies produces metal structures, aluminum thailand phone number library and plastic products, as well as glass, MDF and polycarbonate partitions, components, wooden furniture and fittings. Production is located in Chelyabinsk and Yekaterinburg. When visiting the site, users from other cities rarely made orders, thinking that the Chelyabinsk company does not deliver to other regions.
What was used
Virtual PBX
Fixed numbers of other cities
In order to declare its presence in different cities, it was decided to connect the Virtual PBX and city numbers of MCN Telecom . This allowed to quickly and without unnecessary expenses solve the issue of distribution in other regions.
Result: trust in the company among users from other cities has almost doubled (by 99%)
The number of orders on the site has increased significantly due to customers from other regions. Now, when a user visits the page, he is offered to choose his city. As a result, the visitor always sees a phone number with a local code on the site. Such an effective and inexpensive way to declare your presence in the region is suitable for a company of any size.
Maxim Makarevich, CEO of MAVICH, notes that customers from other cities now order products on the website much more often, although previously they rarely reached the order form: “A person sees the number of their region on the website and understands that there will be no problems with delivery. We also use regional numbers for outgoing calls: people are more willing to answer calls from local city numbers with familiar codes. In addition, this allows you to save on communication.”
How does this work
Step 1
Connect Virtual PBX on our website in 15 minutes. Add up to 5 numbers for free.
Step 2
Synchronize Virtual PBX with your CRM system to make your work more efficient. MCN Telecom offers ready-made integrations with all popular business applications and CRM systems.
People are more willing to answer calls from local numbers. To effectively interact with customers from other cities, enable Routing by Geography .
If you have already connected numbers from other regions to your PBX, the Routing by Price service will help you save on long-distance calls.
Step 3:
