Costly to implement and operate

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It is characterised by its high degree of customisability, which allows for changes to functions and specifications to suit the company's business. Although there are initial costs and costs for procuring infrastructure, the system has high security because it can be operated in a closed network environment within the company. On the other hand, a cloud-based CRM system is a service in which a CRM application is available on the cloud and its functions are accessed via the Internet.


There is no need to manage or maintain the infrastructure cambodia telegram database or applications in-house, and no need to back up data. Another feature is that it is compatible with multiple devices and can be accessed and used from outside the company. The initial cost is relatively low, but there is a monthly usage fee. Choosing between on-premise or cloud-based systems should be based on the ease of use for your company. However, in recent years, the trend has been for cloud-based systems to be more mainstream, as they are easier to implement, easier to support teleworking, and can be updated to provide the latest features.


Another benefit is that data is stored on the vendor's servers, so there is no need to worry about data being lost in the event of a power outage or disaster, and they can be used to enhance business continuity plans (BCPs). If you don't prepare in advance, the system implementation may fail! If you don't prepare in advance, the system implementation may fail! [Learning from failure] We have summarized the points you need to keep in mind when introducing a CR system.