Should Businesses Work on Viber?
Posted: Tue Jan 28, 2025 6:42 am
Depending on the specifics of the business, they will reduce the load on technical support and increase sales.
In this article, we will look at what a chatbot is, how to create one, and whether it is necessary to promote a brand through this messenger at all.
Viber's total audience is 1.1 billion users from 193 countries, and the number of active users reaches 260 vp hr email list million. On average, messenger users send up to 30 text messages per day, make at least two calls, and regularly check for updates in channels and chats. Users view approximately 90% of messages within 3 minutes of receiving them.
Top 9 Popular Messaging Apps
Viber is mainly suitable for businesses with an older audience (35–44 years old). In this group, 28% use this messenger. Young people more often use WhatsApp and Telegram, so companies with a heterogeneous customer base are advised to work with several channels at once as part of a marketing strategy.
What is a chatbot in Viber
Restaurant Chatbot
A chatbot is a tool for automating a number of business processes, which speeds up work with clients. This is important because 82% of respondents want to receive instant answers, and 90% said that the bot is quite satisfactory for them.
In this article, we will look at what a chatbot is, how to create one, and whether it is necessary to promote a brand through this messenger at all.
Viber's total audience is 1.1 billion users from 193 countries, and the number of active users reaches 260 vp hr email list million. On average, messenger users send up to 30 text messages per day, make at least two calls, and regularly check for updates in channels and chats. Users view approximately 90% of messages within 3 minutes of receiving them.
Top 9 Popular Messaging Apps
Viber is mainly suitable for businesses with an older audience (35–44 years old). In this group, 28% use this messenger. Young people more often use WhatsApp and Telegram, so companies with a heterogeneous customer base are advised to work with several channels at once as part of a marketing strategy.
What is a chatbot in Viber
Restaurant Chatbot
A chatbot is a tool for automating a number of business processes, which speeds up work with clients. This is important because 82% of respondents want to receive instant answers, and 90% said that the bot is quite satisfactory for them.