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What are chatbots and what benefits can they bring to your business?

Posted: Tue Jan 21, 2025 10:17 am
by Habib01
What do we call chatbots?
The first thing to define is the term “bot.” A bot is an artificial intelligence software that is designed to carry out a series of activities without the help of a person.

A bot is capable of, among many other things, reserving a seat at your favorite movie theater, streamlining purchasing processes, and saving us a great deal of time and effort.

There are several models of bots but the most common is the chatbot.

Chatbots or conversational agents are computer programs that work using artificial intelligence , through czech republic consumer email list which we can start a conversation with a “person” through text messages.

They are mainly used to carry out all the tasks of a company related to customer service , with the aim of obtaining a greater number of leads and qualifying them as prospects.

They help meet the needs of our consumers and improve their shopping experience.

The development of artificial intelligence is becoming more and more a part of our lives and its presence will soon increase.

The goal of chatbots is to automate all purchasing processes, thereby reducing time and allowing efforts to be allocated to other tasks.

chatbot datasocial

It's not just a matter of the present... These assistants also have a long history.
In 1950, the famous and well-known Alan Turing created the Turing test, through which the intelligence of the machines of that time was analyzed and studied.