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The Transformation of the Tourism Sector through Inside Sales

Posted: Wed Dec 04, 2024 6:28 am
by badhon22
Is the tourism sector changing the way it sells?
Nowadays, a consumer does not need to be visited by a salesperson to learn about all the features and benefits of a product or service. With a simple visit to a website, he can obtain the information he needs before making a purchase decision . The Internet has revolutionized the market, in favor of companies and the public. And this change in the consumer has resulted in a transformation in the way of selling.

So yes, the way of selling has changed to adapt to the current user . This is how to make a reservation at a hotel, now the person only has to visit a website and pay with their credit card. In this way, there is a time saving for both parties.

This is the case in the hospitality industry, as in many branches of tourism.

[Tweet “Previously, it was necessary for a salesperson to visit prospects and offer them the packages and their benefits. Today, salespeople can contact leads without moving.”]

Continuing, this way of making contact with leads - without leaving the office - is what is known as Inside Sales . A way of selling that is less expensive and with more tangible results.

Inside Sales

How to determine if Inside Sales is right for your business
Determining whether a company needs to adapt its business to Inside Sales will depend on how it conducts the sales process and the amount of budget it is willing to invest in it.

For example, if to make contact with a prospect, the salesperson has to go visit him, spend time in traffic, pay travel expenses, representation expenses and then schedule another visit (because that one was not sufficiently explained). This is the moment when you should think about making a shift towards Inside Sales.

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[Tweet “Let us take into account that with Inside Sales the company can achieve the same or better results without the need for its salespeople to move. This translates into a saving of time and money.”]

In addition to that, there are many benefits: communication can be carried out by email, phone call or video call.

Likewise, the salesperson can be in very comfortable clothing while carrying out his or her work activities. And all the time that would be spent transporting one place to another can be used to research and contact other leads.


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For this reason, Inside Sales generates enormous savings for the company.

It is important to clarify that, although Inside Sales is exclusive of Outside Sales, that does not mean that one should choose between one or the other. They can coexist and complement each other, since many clients like physical visits.

So, depending on the situation, one, the other, or both can be used.

Inside Sales
Characteristics of an Inside Sales Leader
Once it has been determined that Inside Sales will be applied in the company, it is time to hire a person in charge of that task. To do so, the candidate must meet a series of requirements to take into account. We share them with you.

A good Inside Sales professional must: