Businesses need technology to orchestrate every aspect of personalization, from data to delivery, to unleash the full power of personalization. With cookies and third-party data no longer viable options for marketing teams, First and Zero-party data are at the core of next-generation personalization solutions.
Cheetah Personalization leverages analytics and machine learning to assess each customer at an individual level and extract the right content, offer, channel, and sequence for the customer journey . The new solution includes the ability to deliver the best experiences, the best journeys, and the best deals. These capabilities are made possible by offering three key products :
Cheetah Real-Time Personalization : Enable you to engage phone leads with customers in real-time with targeted experiences by capturing streaming data on the web and mobile devices.
Cheetah Journey Designer : Gives marketers the power to create, manage, and optimize multi-step, multi-stage customer journeys at scale.
Cheetah Intelligent Offer : Apply marketing and machine learning insights to optimize experiences and generate the next best offer and next best action.
“ Personalization is one of the most critical topics for our customers and our company , ” said Bill Ingram, Chief Product Officer at Cheetah Digital . “ It’s not about guesswork, cookies, or third-party data. The next generation of personalization is about providing a value exchange for customers in the “moment” when you have them on your mobile app, on your website, or in your store, where you can offer them something that will build trust and brand affinity. With the Engagement Data Platform’s database, we are well-equipped to deliver a world-class, next-generation personalization solution .
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