Building trust between stakeholders and initiator
Posted: Tue Jan 07, 2025 4:00 am
Environmental Management
Social issues require professional interest management. The old power-driven approach in which projects, policies or mergers are pushed through without consultation no longer works. Due to unexpected resistance, projects are delayed, budgets are exceeded and mutual relations deteriorate. Last week it was in the news that the Nederlandse Aardolie Maatschappij (NAM) has plans to start drilling for natural gas near Veendam. Citizens were not informed of this in time and a fierce protest threatens.
This is an example of the changing relationships between citizens, governments and companies. People have become more assertive and critical. Going to court or the media can then lead to major delays. Strategic Environmental Management (PDF) was developed in light of this change.
The starting point is that early stakeholder involvement builds trust between stakeholders and initiator. If the aim is to find a positive outcome for both initiator and stakeholder, this not only yields profit for the stakeholders involved, but also ensures that initiators can realize projects faster and within budget, because resistance is prevented.
Mutual Gains Approach
Pyramid
SOM is based on the Mutual Gains Approach . It aims india phone data to find common interests (the overlap of the pyramids) where positions differ (the peaks of the pyramids).
SOM has now been successfully applied to many projects, including the realisation of Maasvlakte 2, the creation of the A4 Delft-Schiedam, the N69 Border Corridor and the Spatial Economic Vision for the Northern Netherlands.
Citizen participation
An important stakeholder in many large projects, whether it concerns infrastructure or energy supply, are us: citizens . Traditionally, the competent authority is expected to represent the interests of citizens. That is why, when realising projects, discussions are often held exclusively at this level. As a result, citizens do not always feel represented.
Social issues require professional interest management. The old power-driven approach in which projects, policies or mergers are pushed through without consultation no longer works. Due to unexpected resistance, projects are delayed, budgets are exceeded and mutual relations deteriorate. Last week it was in the news that the Nederlandse Aardolie Maatschappij (NAM) has plans to start drilling for natural gas near Veendam. Citizens were not informed of this in time and a fierce protest threatens.
This is an example of the changing relationships between citizens, governments and companies. People have become more assertive and critical. Going to court or the media can then lead to major delays. Strategic Environmental Management (PDF) was developed in light of this change.
The starting point is that early stakeholder involvement builds trust between stakeholders and initiator. If the aim is to find a positive outcome for both initiator and stakeholder, this not only yields profit for the stakeholders involved, but also ensures that initiators can realize projects faster and within budget, because resistance is prevented.
Mutual Gains Approach
Pyramid
SOM is based on the Mutual Gains Approach . It aims india phone data to find common interests (the overlap of the pyramids) where positions differ (the peaks of the pyramids).
SOM has now been successfully applied to many projects, including the realisation of Maasvlakte 2, the creation of the A4 Delft-Schiedam, the N69 Border Corridor and the Spatial Economic Vision for the Northern Netherlands.
Citizen participation
An important stakeholder in many large projects, whether it concerns infrastructure or energy supply, are us: citizens . Traditionally, the competent authority is expected to represent the interests of citizens. That is why, when realising projects, discussions are often held exclusively at this level. As a result, citizens do not always feel represented.