In this article, we briefly look at digital transformation from the perspective of process automation and why businesses are doing it, and provide some tips on where to start digitally transforming your business.
The process and reasons for automation
Digital transformation can be a daunting concept for some organizations. Yet, at the most fundamental level, digital transformation simply means swapping outdated processes for more efficient digital ones. For example, replacing manual, paper-based recording systems with cloud-based software.
Certainly, there are countless reasons why philippine telegram businesses, large and small, seek to automate their processes. Some of the most common reasons include:
Reduce costs (i.e. reduce paperwork)
A growing organization
Streamlining communications
Improve communication and customer service
Reduce human error
Maintain consistency
Strengthening accountability
Many of your competitors are either planning to move toward automation or have already started doing so. According to a McKinsey report that surveyed 1,500 business leaders across industries and geographies, some 66% said addressing potential skills gaps related to automation and digitalization was a priority, while 30% said it was a top five priority. Additionally, a Unit4 study found that 67% of respondents identified implementing digital solutions as an important factor in staying competitive.
To remain competitive in the years to come, organizations will need to continually implement efficient and cost-effective processes to better serve their customers.
