Quality and speed of customer service are top priorities for most customers. When done right, it really pays off. In fact, companies with good customer service have greater loyalty and higher customer retention rates . Chatbots can help you scale your customer service efforts by ensuring that you respond to everyone promptly.
Their use will only increase in the coming years. Join us now and we will ensure that your brand meets customer expectations and provides them with a great experience.
If a customer has a question, they are unlikely to place an order until they get an answer. FAQs are a simple way to answer common questions, but you need more. A chatbot, especially one built with an AI chatbot maker , is a simple way to let your customers ask questions 24/7. The faster they get an answer, the more likely they are to complete their order. That means more sales for you!
Recommended tool : It's Alive
Recommended tool Its Alive
Remember what we talked about earlier about social media? This is where people spend most of their time online, so take advantage of it! Facebook Messenger chatbots are becoming increasingly popular and are a great choice if you’re looking to get started with AI.
Luckily, you don’t have to worry about coding your own AI bot. Companies like It’s Alive do all the hard work for you. Creating a bot is easy. Let them know what you want your bot to do, give them the information they need, and they’ll do the rest. Their bots can answer questions, notify users of special offers, and even host games that unlock special content.
Make sure you let people on your website know about your chatbot. Post the information on vietnam girls whatsapp number your customer service page or let them know in a pop-up or on the Hello Bar exit intent screen.
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#4: Product Videos and GIFs
#4: Product Videos and GIFs
It’s no surprise that quality visuals are a must for e-commerce success. Because your customers can’t come to your brick-and-mortar store to see your products in person, you need to do a good job of showcasing them.
There has been a recent trend towards using product videos and GIFs as the primary way to showcase your products. And it makes sense! The stats on videos are always fantastic – people love them. In fact, 91% of customers watched explanatory videos to learn more about a product or service, and 82% were convinced to buy after watching.
While creating a video (especially a high-quality one) takes more effort, the effort pays off in a literal sense. Above is one of the best product and homepage GIFs we’ve seen. All the attention is on the product and it’s a great feature. The interactive slider element is also a nice touch that keeps users engaged. They easily earn an A+ rating, and you can too!
Did you know that you can also embed GIFs in your Hello Bar content? Include them in your pop-ups or page captures to better grab your audience's attention before they leave.
