6. RingCentral Call Center

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RingCentral Call Center is a cloud-based help desk software solution with a complete set of features needed to provide high-quality customer support. It helps you track customer inquiries from multiple channels, as well as the performance of your team members. The main focus of the software is team collaboration, which allows your agents to quickly list of pakistan whatsapp phone numbers the information they need. It also integrates perfectly with platforms such as SalesForce, Oracle, Service Now, etc.

Key features:

Alerts/Escalations
Built-in call center, call logs, recording and scripting
Speech Recognition
Complete queue management
Real-time conversation
Detailed reporting tools
advantage:



Excellent team communication capabilities
Many different routing options and detailed tracking
Easy Ticket Management
Lots of integration options
shortcoming:

Lack of WhatsApp integration
Occasional delays (although this may be an isolated issue since we use information from user reviews)
price:

Pricing starts at $19.99 per user per month