My expectations for the day are therefore high.

[bappy8]

Natural Language Processing in combination with machine learning
Powerful, fast computers
Infinite amount of data available
A paradigm shift! The Age of Assistance! Today, MediaPlaza is stumbling over superlatives. In the world of conversational commerce, everything revolves around seamlessness. Everything must run as smoothly , smoothly, frictionlessly, seamlessly as possible.


You meet the nicest people in the coffee line
I join the long line for the barista cart at the entrance. Despite the suggestion to get my coffee buy phone number list somewhere else given the time, I stay. Not just because of the coffee, but also because you often have the nicest spontaneous conversations there. That's how I meet entrepreneur Eds Keizer of GeK bv, you can't make it up, who is chatting with one of the speakers, I can see from the microphone against his head.

Frans's energizer
Frankwatching has a nice program in store for us. The chairman of the day is customer listener Frans Reichardt. No idea what that means, but I see on Twitter that he follows 6,246 people (and bots), so this man must know something about it. And that is evident: he opens with a nice quiz through which we discover that the term Conversational Commerce was not invented by Frankwatching, but by Chris Messina, who also invented the hashtag.