It will also show that you know what you are doing and will serve towards a better customer experience which shall spark your customer’s confidence in what you are offering.
You can easily create FAQ pages and your user can avail them in the support chat. Here are the details:
Log in to your Kommunicate dashboard and navigate to the Helpcenter. If you don’t have a/c please sign up here for free.
And you can start creating your FAQs using a WYSIWYG editor. You physician data can use multiple formatting options. And you can also save the draft for editing it later or publish it right away.
FAQ builder
You can add multiple FAQs and categorize them as per your needs. The complete list can be accessed in the section.
As you can see below, we have created 3 different categories namely General, Conversations, Contacts.