A look into the future of customer communication

Prisila405 · Post by **Prisila405** » Sat Dec 07, 2024 10:10 am

According to a Facebook IQ report , 73% of people are willing to try new shopping experiences through conversational channels, so enabling this option and creating Marketing campaigns that target these channels can increase your ROI. Through a platform like Auronix Chat you can manage all your conversations in one place so that sales agents, bots and/or support agents can list of denmark whatsapp phone numbers support your customers at every stage of the purchasing cycle.

Automations: Automation will be key in 2021. Communication or notifications based on user actions through unsaturated channels can have a huge positive impact on your results. These automations can range from an Abandoned Cart notification through channels such as RCS or SMS , to an automatic repurchase coupon sent via WhatsApp a few weeks after a customer's purchase. This, combined with an Orchestrator like Auronix 's , will help you send the right message depending on your customer's life stage.

At Auronix we are passionate about designing marketing solutions through technology that will help you achieve your goals. Contact an advisor and together we will design your next strategy and lead your industry with innovative solutions.