The advantage of instant messaging is that it helps you be there for your list of iceland whatsapp phone numbers customer at the exact moment they need you and at any stage of the journey they are in, allowing you to increase conversions. Here, chatbots take on a leading role, as they are able to answer up to 90% of frequently asked questions quickly and efficiently.
With instant messaging and personalized experiences, you can instantly resolve questions, serve as a consultant, and help buyers through the research process.
At this point, it is important to mention that Social Commerce acquires special relevance for the consideration and decision stages, when the user is already aware that he or she has a need; and in the last stage, when the final doubts are resolved to select the supplier, product or service and complete the purchase.
With millions of users using social media every day, have you calculated how many opportunities you are losing by not implementing a Social Commerce strategy? At Auronix we know how to help you improve the way your company interacts with its customers. Contact us and start improving your sales opportunities today.
