Netflix’s user support also allows access via website, email, chat, and telephone. And finally, the company’s work with social media is very strong. Netflix uses networks like Instagram, Facebook, and LinkedIn to update the audience about releases and promotions. Plus, the company really “talks” to their users, answering a great part of the comments in their posts. Netflix’s Revenue Streams Subscriptions Netflix’s Key Resources In addition to its own platform, website, and app, Netflix’s key resources are mainly human and digital resources.
software developers, the content library, the recommendation sri lanka whatsapp fan algorithm, filmmakers and producers, the brand, and the studios that Netflix is developing to support its own creations. Netflix’s Key Activities Netflix’s key activities are all about offering the best streaming content experience to its users. This means that, in addition to investing in technology, and hiring and retaining talent to keep its platform running at high performance, the company also needs to focus on its content offering.
That is, besides maintaining and expanding its platform on the website and apps, Netflix needs to produce, select, license, and acquire relevant content, besides building partnerships and negotiating with studios, content producers, and movie production houses, while also analyzing and understanding customer behavior to improve their experience. Last but not least, Netflix must keep developing its subscription model and pricing strategy, to keep and grow its customer base. Netflix’s Key Partners Netflix has a wide range of key partners.
Among them, there are
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