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Synonym mapping to adjust response wording based on user intent and tone for smarter variations.
Implement adaptive style shifting to adapt the length and tone of the response to the user's conversational preferences over time.
3. Recognize subjective limitations
When the bot doesn't have an answer ...

With all the conversational AI platforms on the market, it can be difficult to get started. Here are the nine best.


sarah chudleigh

Conversational AI platforms" on blue and black background.
Conversational AI is revolutionizing the way companies interact with their customers.

As large language ...

Chatbots also allow real-time monitoring of customer sentiment, allowing insurers to quickly adapt their communication strategies.


There are many AI chatbot platforms designed for insurance providers, from open source options to enterprise-grade suites. Some focus on customer service, while others ...